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RETURNS

AUSTRALIA


RETURNS INSTRUCTIONS
For returns, please email us at customerservice@buttersydney.com.au with your invoice, order number and reason for the return and we’ll give you step-by-step instructions on how to return the product.
Alternatively, you can return or exchange your product in store at 6 Hunt Street, Surry Hills.  

RETURN OR EXCHANGE TERMS & CONDITIONS
1. No Refunds on Full Price or Sale Items.
2. Customers have 21 days to exchange any Full Price item from date of purchase.
3. Customers have 7 days to exchange any Sale item from date of purchase.
4. No refund or exchange on worn/used items.
5. Gift Vouchers/Exchange codes are valid for 6 months from date of purchase/issue.
6. Gift Vouchers/Exchange codes cannot be refunded.

 

PAYMENT TYPES


Butter currently offers two ways to pay for your order, credit card and Paypal. Both these payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Butter is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to Paypal for full terms and conditions of use for of their payment processing. 

Butter.

Fried Chicken, Champagne, Sneakers, Hip Hop.